| Guidelines The following guidelines have been established to expedite your order. |
- PROOF: You must proof and approve your template before it is scheduled. You are
responsible for providing clean copy and correct information about your event / product /
service. We will fix obvious errors as we notice them, but you are responsible for proofing
spelling, links and grammatical errors during the process.
- RUSH ORDERS: It takes a minimum of two business days to process your eBlast order. Our
offices are open Monday - Friday 9AM to 3PM Hawaii Standard Time. Please ad $25 to your
order if you wish rush service.
- EDITS: Any changes made to your original text or layout may delay your scheduling and will
result in a minimum of $25.00 to be paid before your template can be delivered. Errors on our
part will be corrected at no charge.
- FORMATTING: Complicated formatting will be charged $30.00 additional.
- CANCELLATION POLICY: Once your order has been placed you agreed to pay the full amount
of your order. All orders are final, non-refundable and non-transferable.
- PAYMENT OPTIONS: We accept all major credit cards or use www.PayPal.com and our eMail
address essentia@turquoise.net. For personal assistance email us and let us know a good
time to call you at plumeriapublishing@yahoo.com.
- CONTACT US: plumeria@plumeriapublishing.com and we will respond as soon as possible
within or normal business hours.
| Plumeria Publishing is a division of Essentia Enterprises, Inc. PO Box 237 . Kailua-Kona, Hawaii 96745 |
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